Shipping Information

Shipping Information

• We offer worldwide shipping to most countries. Shipping charges are calculated by the system automatically.
• In specific countries listed here, we provide free shipping with certain amount of purchase. They are listed below.
• Starting May 27, 2025(HKT), all orders placed on www.loveramics.com will be shipped from our Jiangmen Warehouse. Please note that delivery times and shipping terms may vary depending on your location.
• Orders are typically processed within 3 business days, excluding the bank holidays, Saturdays and Sundays.
• Sometimes for larger orders, we may ship from 2 different warehouses for the best tax option and quickest delivery. We will inform you if it's the case.
• All international shipping is done by Fedex as the default service provider.

Customs Charges

• For USA: 
  In accordance with the latest U.S. Customs regulations (following the cancellation of Section 321 / Type 86 clearance), we now arrange shipment under Delivered Duty Paid (DDP) for all U.S. orders placed on or after May 10, 2025 (HKT). This means import duties and taxes are collected at checkout to ensure faster and more reliable delivery with minimal customs delays. Charges are calculated using Shopify’s built-in tax calculator based on current U.S. customs policies. You will see the full landed cost—including product price, shipping, and estimated duties and taxes—at checkout.
  
• For European Union Countries:
  We comply with EU regulations by collecting VAT and import duties at checkout for all orders shipping to the EU Union Countries placed on or after May 14, 2025 (HKT). Orders are shipped using DDP (Delivered Duty Paid) to reduce customs delays and extra charges at delivery.
• **Please note that while DDP covers most import-related costs, there may be rare cases where local authorities or shipping couriers apply additional fees beyond our control, any incidental fees imposed remain the responsibility of the recipient. You may inquire your local Fedex agents, or your country's trade bureau for more information.
• For Other Countries:
  We don't add taxes, VAT, or other hidden charges. You pay us exactly the price we marked on website ,i.e. goods subtotal + shipping cost. Please note that your local customs may charge you import duty. We cannot estimate the amount due to differences in tax rule. You are subjected to import duties, Value added tax, customs handling fees, etc. based on import regulation of your countries. Although usually, you won't be taxed with values smaller than a number. However, the rules are different in every country. Unfortunately, there is no way for us to state them all in this one-world platform.

Selected countries:

• Hong Kong: We would like to support home market.
  Free shipping on orders over HK$300.00. 
  Below: HK$30.00
• Indonesia, Malaysia, Philippines, Taiwan, Thailand:
  Free shipping on orders ~US$200.00. 
  Below: US$14.00+ (varies by tier)
• Japan:
  Free shipping on orders ~JPY 59,590.00. 
  Below: JPY 2,500.00+ (varies by tier)
• Singapore:
  Free shipping on orders ~US$260.00. 
  Below: US$14.00+ (varies by tier)
• Australia and New Zealand:
  Free shipping on orders ~US$280.00. 
  Below: US$51.00
• Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Sweden, United Kingdom:
  Free shipping on orders ~€285.00.
  Below: €28.95+ (varies by tier)
• Åland Islands, Andorra, Bouvet Island, Bulgaria, Croatia, Cyprus, Gibraltar, Guernsey, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Romania, San Marino, Spain, Svalbard & Jan Mayen, Vatican City:
  Free shipping on orders ~€285.00.
  Below: €28.95+ (varies by tier)
• Czech Republic Estonia, Poland, Slovakia, Slovenia, Switzerland:
  Free shipping on orders ~€285.00.
  Below: €28.95+ (varies by tier)
• Canada:
  No free shipping
  
• United States:
  Free shipping on orders ~US$185.00.
  Below: US$19.00+(varies by tier)
• Mongolia, Turkey and UAE:
  No free shipping.
• China:
  Please get from our T-mall Store, Loveramics Official Store directly with proper VAT invoice.
• Middle East:
  While there is no free shipping, we highly recommend you to arrange Shop&Ship service through Aramex. They have convenient service and cheaper rate than us.
• Rest of the World:
  No free shipping
• **Please note that free shipping thresholds are generated by exchange rate against our home currency, Hong Kong Dollar (HKD) and there may be minor variances due to fluctuations. The final amount on the checkout page will prevail.