Shipping Information

  • We offer worldwide shipping to most countries. Shipping charges are calculated by the system automatically.
  • In specific countries listed here, we provide free shipping with certain amount of purchase. They are listed below.
  • We ship everything out of the Hong Kong warehouse, where our headquarters is. That explains the difference in shipping terms.
  • Orders placed before 08:00am(HKT) will be processed on the same day, excluding the bank holidays, Saturdays and Sundays. 
  • Sometimes for larger orders, we may ship from 2 different warehouses for the best tax option and quickest delivery. We will inform you if its the case.
  • All international shipping is done by DHL as default service provider. 

Customs Charges

  • We don't add taxes, VAT, or other hidden charges. You pay us exactly the price we marked on website ,i.e. goods subtotal + shipping cost.
  • Please note that your local customs may charge you import duty. We cannot estimate the amount due to differences in tax rule.
  • You are subjected to import duties, Value added tax, customs handling fees, etc. based on import regulation of your countries. 
  • Although usually, you won't be taxed with values smaller than a number. However, the rules are different in every country. Unfortunately, there is no way for us to state them all in this one-world platform.
  • You may inquire your local DHL agents, or your country's trade bureau for more information.

Selected countries:

  • Hong Kong: We would like to support home market. Free shipping for orders over 300 HKD. Below: 80 HKD.
  • China: Please get from our T-mall Store, Loveramics Official Store directly with proper VAT invoice.
  • Middle East: While there is no free shipping, we highly recommend you to arrange Shop&Ship service through Aramex. They have convenient service and cheaper rate than us. 
  • Indonesia, Malaysia, Philippines, Taiwan, Thailand, Singapore, South Korea: Free Shipping over US$60. Below: +US$7.5
  • Japan: Free Shipping over US$100. Below: +US$10
  • Australia and New Zealand: Free Shipping over US$180. Below: +US$11.25
  • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Sweden, United Kingdom: Free Shipping over US$225. Below: +US$17.5
  • Åland Islands, Andorra, Bouvet Island, Bulgaria, Croatia, Cyprus, Gibraltar, Guernsey, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Romania, San Marino, Spain, Svalbard & Jan Mayen, Vatican City: Free Shipping over US$225. Below: +US$17.5
  • Czech Republic Estonia, Poland, Slovakia, Slovenia, Switzerland: Free Shipping over US$225. Below: +US$17.5
  • USA and Canada: Free Shipping over US$180. Below: +US$12.5
  • Mongolia, Turkey and UAE: No Free Shipping.
  • Rest of the World: No Free Shipping.