Shipping Information
Shipping Information
- We offer worldwide shipping to most countries. Shipping charges are calculated by the system automatically.
- In specific countries listed here, we provide free shipping with certain amount of purchase. They are listed below.
- We ship everything out of the Hong Kong warehouse, where our headquarters is. That explains the difference in shipping terms.
- Orders placed before 08:00am(HKT) will be processed on the same day, excluding the bank holidays, Saturdays and Sundays.
- Sometimes for larger orders, we may ship from 2 different warehouses for the best tax option and quickest delivery. We will inform you if its the case.
- All international shipping is done by DHL as default service provider.
Customs Charges
- We don't add taxes, VAT, or other hidden charges. You pay us exactly the price we marked on website ,i.e. goods subtotal + shipping cost.
- Please note that your local customs may charge you import duty. We cannot estimate the amount due to differences in tax rule.
- You are subjected to import duties, Value added tax, customs handling fees, etc. based on import regulation of your countries.
- Although usually, you won't be taxed with values smaller than a number. However, the rules are different in every country. Unfortunately, there is no way for us to state them all in this one-world platform.
- You may inquire your local DHL agents, or your country's trade bureau for more information.
Selected countries:
- Hong Kong: We would like to support home market. Free shipping for orders over 300 HKD. Below: 80 HKD.
- China: Please get from our T-mall Store, Loveramics Official Store directly with proper VAT invoice.
- Middle East: While there is no free shipping, we highly recommend you to arrange Shop&Ship service through Aramex. They have convenient service and cheaper rate than us.
- Indonesia, Malaysia, Philippines, Taiwan, Thailand, Singapore, South Korea: Free Shipping over US$60. Below: +US$7.5
- Japan: Free Shipping over US$100. Below: +US$10
- Australia and New Zealand: Free Shipping over US$180. Below: +US$11.25
- Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Sweden, United Kingdom: Free Shipping over US$225. Below: +US$17.5
- Åland Islands, Andorra, Bouvet Island, Bulgaria, Croatia, Cyprus, Gibraltar, Guernsey, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Romania, San Marino, Spain, Svalbard & Jan Mayen, Vatican City: Free Shipping over US$225. Below: +US$17.5
- Czech Republic Estonia, Poland, Slovakia, Slovenia, Switzerland: Free Shipping over US$225. Below: +US$17.5
- USA and Canada: Free Shipping over US$180. Below: +US$12.5
- Mongolia, Turkey and UAE: No Free Shipping.
- Rest of the World: No Free Shipping.